How Do I Measure ROI From Deploying an AI Assistant in My Organization?
Measure ROI by comparing pre- and post-deployment metrics across cost savings, revenue impact, productivity gains, and risk reduction, then subtracting total cost of ownership (TCO). The formula is: ROI = (Financial Gains – Total AI Costs) ÷ Total AI Costs. AI ROI is not just about cutting support tickets. It spans: Operational efficiency Conversion rate […]