How Do I Set Up a Webhook to Trigger Actions in Other Software From My AI Chat?
Use CustomGPT.ai Custom Actions (in-chat) or an automation trigger (out-of-chat). In-chat actions call an external endpoint when the user asks (e.g., “create a ticket”). Automation triggers fire when events happen (e.g., “new conversation”). Both routes let you POST structured JSON to your tools. In CustomGPT.ai, Custom Actions are designed to “turn conversations into action” by […]